Aviation Logistics and Management Limited provides GSA (General Sales Agent) services to Passenger and Cargo Airlines, in Nigeria. As part of the ALML Group – a dynamic leading logistics and aviation services corporation in Nigeria – Aviation Logistics and Management Limited offers its customers top service performance for both passenger and cargo handling operations.
With airlines looking for cost effectiveness and leaner economics, we offer an outsourcing solution for passengers and cargo services. This efficient approach offers airlines increased flexibility and enables them to concentrate on their core business.
It is our policy to satisfy the needs of our customers, providing them with the best-personalized service. This we do by fostering close relationship and understanding with our customers, providing them with professional, most reliable and efficient services. We have well trained staff that also receive extensive on-the-job training, with focus on providing effective customer satisfaction.
Aviation Logistics and Management Limited have a working knowledge of airline policies and procedures. We have one of the latest communications technology and systems solution in the industry. These technological capabilities enable us to offer our customer’s real time updated services.
Our dedicated team of sales and marketing people are committed to maximizing sales and profit yields of our customers. We offer efficient documentation, accurate billing and accounting services, tracking and tracing, all in accordance with the specific requirements of each airline client.
ALML Group supports its GSA operations with the following varied range of services:
• Dedicated reservations & ticketing staff
• Passenger & cargo sales & reports to airlines
• Extensive marketing support
• Effective accounting back-up and automated accounting infrastructure
• Cargo operation
• Dedicated telephones lines
• Online booking
• Tracking and tracing
• Efficient Billing and Accounting system
• Ground Handling Services
• VIP Handling